I had issues too. It has been stuck on step 2 of 3 for well over 2 months. Yes there was an error, but eventually I logged in and I was under the impression I did sign up. Why else would the site say theyre reviewing my application? I managed to set up ssa online and correctly answered the security questions.
So after talking with someone she was not nice, to put it mildly and said I never applied. All that time of checking the mail box and online, my birthday came and went and now to learn I have to live without medical care in my aging years because ssa cant process my enrollment.
They wanted me to come in. I don’t understand why. I answered the security questions and set up the ssa. As far as I’m concerned, I’ve been through enough trauma. I wish I could get someone to process it aside from the person I spoke with. When she looked it up and saw the letter, she said she didn’t see that, but she said I still needed to prove myself.
I get part of it. The site asks questions from ages ago that of course I don’t remember, like old phone numbers for example. But eventually I did answer correctly and got the account set up. I understand their thinking, but because I correctly answered the questions, they should clear the error, process the application and let me have my card because I did prove myself. Their bad programming is not my fault. I just want them to finish. Going in is a hardship because I am unable to drive.
But if that’s what Medicare is like then maybe I’m better off without it, or is it just the ssa part that’s like that? I’ve heard some are nice.